Love letter
What? Instead of directly asking people what they like or don’t like about a particular brand, product or service, this method gives insight into their…
Category: Cases
Braindump 3-6-5
What? A customer journey map is a visual representation of the customer journey. It helps you tell the story of your Brainwriting is essentially the…
The Dark Side Method
What? The dark side turns your challenge into a negative one, forcing you to look at it from a refreshing angle. Why? Reframing your design…
Using HCD for developmental project planning
CLIENTS UNICEF Eastern and Southern Africa Region (ESARO) PARTNERS UNICEF, Foundation Botnar DONORS UNICEF ESARO Foundation Botnar LOCATION Maiduguri Northeast Nigeria, Mbeya, South Western Tanzania…
Bringing savings groups to the entrepreneurial level
CLIENT CARE Côte d’Ivoire PARTNERS PTI program partners DONORS USAID LOCATION Villages in Côte d’Ivoire HCD TEAM Fofana Memon (Côte d’Ivoire), Local junior research assistants…
Rethinking how to increase income levels of young mothers in Nairobi slums
PARTNERS Plan International Kenya DONORS Plan International Global Hub (innovation fund) LOCATION Nairobi, Kenya HCD TEAM Lisanne de Bakker (Portugal), Julita Bhagat (Kenya) ASSIGNMENT The…
Dishari: Creating Market Connections for Youth Entrepreneurs in Bangladesh
CLIENT Oxfam Novib DONORS Ikea Foundation LOCATION Rural Bangladesh HCD TEAM Sajia Mridha (Bangladesh), Chetan Kaanadka (India), Thomas Schuurmans (Netherlands), various field staff (Bangladesh) ASSIGNMENT…
Preventing plastic waste from entering the oceans
CLIENT Nesta Challenges PARTNERS Enviu DONORS Canadian Government LOCATION Nigeria, South Africa, Kenya, Côte d’Ivoire HCD TEAM Proportion: Lisanne de Bakker (Portugal), Keneilwe Munyai (South…